Technology

59577 readers

4617 users here now

This is a most excellent place for technology news and articles.

Our Rules

Follow the lemmy.world rules.
Only tech related content.
Be excellent to each another!
Mod approved content bots can post up to 10 articles per day.
Threads asking for personal tech support may be deleted.
Politics threads may be removed.
No memes allowed as posts, OK to post as comments.
Only approved bots from the list below, to ask if your bot can be added please contact us.
Check for duplicates before posting, duplicates may be removed

Approved Bots

founded 1 year ago

MODERATORS

898

Amazon Has Turned Into an Monopolistic Shithole Littered With Pay-to-Play Ads, FTC Lawsuit Solemnly Argues (www.404media.co)

submitted 1 year ago by throws_lemy@lemmy.nz to c/technology@lemmy.world

107 comments fedilink hide all child comments

you are viewing a single comment's thread
view the rest of the comments

[–] ivanafterall@kbin.social 50 points 1 year ago (4 children)

I ordered a standard deck of cards. Should be simple enough, right? They never arrived. I waited a full month. I finally reached out to Amazon customer support and demanded to know what happened to my deck of cards. Their response was unbelievable: "We're dealing with it."

[–] Potatos_are_not_friends@lemmy.world 8 points 1 year ago (1 children)

Where do you live?

American here who uses Amazon frequently (at least 20 times a year).

I'm not debating that frequently, I get the wrong order or something that's clearly fake. But if there's one thing, their support is top notch.

I got a $400 foldable bike that was broken on delivery because of bad packaging, and they said we're replace it. I said I'll keep it since I can still fix it and they discounted me 20% to repair it.

In my previous place, we had lots of theft. 1 out of 4 deliveries. Amazon replaced every single one, no questions. One wasn't even a theft, some neighbor accidentally took mine. I told Amazon and they said keep it.

Every other store, I always get shit. Walmart is the absolute worst. Target is significantly better. But Amazon, no questions asked for me.

I have a decade of stories like this of their support.

[–] thepianistfroggollum@lemmynsfw.com 4 points 1 year ago

I actually got a free mini fridge from Walmart.

I ordered it site to store, and when I opened it, it was damaged. Went online and started the replacement process, then decided I didn't want to deal with sending it back. I called CS and told them, and they canceled the return.

I bring it to the store, they do the refund, then I check my bank statement and there was 2 refunds. I let the people at the store know, and they said that since it was an online order, I had to call CS.

By this point it was like 10pm, so I got an Indian when I called. She swore up and down that everything was fine and no mistake was made. I don't think she understood that I was saying I owed them money (I didn't want the store associates to get in trouble). After 15 minutes of back and forth, I decided that I had tried hard enough to do the right thing.

[–] 5BC2E7@lemmy.world 1 points 1 year ago

They did that to me and after the third time they told me to wait without any concrete timeline i asked for a chargeback. The third party seller lied about the delivery but their bogus tracking number dates didn’t align with other facts. At least amazon didn’t ban me and they even apologized for not resolving the issue.