Selfhosted
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As somebody who runs Ubiquity UniFi gear, it’s all flash and very little substance. Its dashboard will dazzle you with charts that either aren’t accurate, aren’t meaningful, or are generally unhelpful. It has a “new” (half a decade old now) and classic interface you can choose between, but neither interface gives you access to every setting you’ll need. I still to this day find myself swapping between them.
If you just need basic devices to make packets go, they do the job. But an average day in the life of a UniFi-enjoyer consists of things like trying to troubleshoot some kind of network issue only to find that the data collected by the devices doesn’t mathematically make sense, so you go to the UniFi forums just to find out it’s a bug that’s existed for years and has never been resolved. And on days like that, I find myself wishing I had something less flashy that would just allow me to see what’s going on with my network, accurately.
It is the Mac of network hardware in my corporate - entered experience.
It is aesthetic hardware, marketing, and everything software related looks polished on the surface, but is buggy (particularly their access which is the worst thing to be buggy) with the least possible configurability, completely obscured debugging resources, and proprietary ways to make you reliant on their support services.
That being said, I am still using them because I got a 30€ UAP-AC-SHD from my company's old stock when we switched to Cisco hardware. And their cloud gateway ultra is a good value. My whole house setup with prosumer hardware will be 140€ and where my internet comes in is the worst place in the house to put a wireless router.