this post was submitted on 11 Nov 2024
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Proton

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Empowering you to choose a better internet where privacy is the default. Protect yourself online with Proton Mail, Proton VPN, Proton Calendar, Proton Drive. Proton Pass and SimpleLogin.

Proton Mail is the world's largest secure email provider. Swiss, end-to-end encrypted, private, and free.

Proton VPN is the world’s only open-source, publicly audited, unlimited and free VPN. Swiss-based, no-ads, and no-logs.

Proton Calendar is the world's first end-to-end encrypted calendar that allows you to keep your life private.

Proton Drive is a free end-to-end encrypted cloud storage that allows you to securely backup and share your files. It's open source, publicly audited, and Swiss-based.

Proton Pass Proton Pass is a free and open-source password manager which brings a higher level of security with rigorous end-to-end encryption of all data (including usernames, URLs, notes, and more) and email alias support.

SimpleLogin lets you send and receive emails anonymously via easily-generated unique email aliases.

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Can anyone share a Proton support e-mail?

I've just tried to find an answer on their new support page and I'm baffled by the whole experience! Specially the fact that, after not finding the answer I was looking for, I cannot, for the love of some dog, get to an address I can e-mail with the question

It was the same kafkaeske experience I've had with shitty services with shitty websites where, after looking for your particular situation, you end up choosing 'other' just to get pushed to the begining of this shitty flow

"Faster assistance is just a few clicks away" - what the actual fuck?? wrong path, man

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[–] Darohan@lemmy.zip 1 points 6 days ago (3 children)

Looking at the website, it seems like they have separate support for each service, which one are you looking for help with?

[–] ruplicant@sh.itjust.works 1 points 6 days ago (1 children)

it's a billing question, I contacted them through the support e-mail

[–] Darohan@lemmy.zip 3 points 5 days ago (1 children)

Cool, so you found the email? The one they've got listed on the website is support@protonmail.zendesk.com (from https://proton.me/support/contact?topic=Other)

[–] ruplicant@sh.itjust.works 2 points 5 days ago

I used support@protonmail.zendesk.com and they did not take long to respond. thanks for the help

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