this post was submitted on 13 Nov 2024
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Linux

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Linux is a family of open source Unix-like operating systems based on the Linux kernel, an operating system kernel first released on September 17, 1991 by Linus Torvalds. Linux is typically packaged in a Linux distribution (or distro for short).

Distributions include the Linux kernel and supporting system software and libraries, many of which are provided by the GNU Project. Many Linux distributions use the word "Linux" in their name, but the Free Software Foundation uses the name GNU/Linux to emphasize the importance of GNU software, causing some controversy.

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Hi there folks!

I've used Linux for a good while now, but have no idea how to troubleshoot the current issues I'm having with my laptop at work. Let's begin.

The laptop at hand is a HP EliteBook 845 14inch Notebook G10. A standard work laptop, with Windows pre-installed from It. This PC is "new" in the sens that I just got it from IT.

Laptop specs:

  • CPU: AMD ryzen 5 7540U
  • GPU: Radeon 740M Graphics
  • RAM: 16GB
  • Kernel: 6.11.6-2-default

Other notable settings:

  • fast boot off
  • secure boot off
  • have encrypted the drive

FYI: These issues have been the same across multiple distros and DEs. I've tried, Bluefin, Aurora, Red Hat Workstation and now running OpenSuse Tumbleweed (KDE+Wayland).

The issues:

  1. The first noticeable issues were that the laptop fans are considerable louder when running Linux. I assume there is some preinstalled HP software to control this on windows, as they are completely silent on windows, but constantly noticeable on Linux.

  2. The second issue at hand is that the USB-C port doesn't seem to charge the laptop properly. The laptop randomly dies after being on for a while WITH THE CHARGER PLUGGED IN. Very odd. This happens with both normal charger and the office charger (which is also the connection to external screen).

  3. Waking up from sleep is a terrible experience. The pc makes everything super slow and laggy. Opening a single application can take up to multiple minutes. The PC has to be restarted for this to be fixed. This happens on both X11 and Wayland.

  4. Connection to external monitor also seems to be causing issues and slowing the system down. Especially after pc has been in sleep mode.


These are the main issues I've ran into in only a couple of days trying Linux on this laptop and I don't know what the causing issue is, or if the laptop simple isn't 'made' to run Linux(?).

Would highly appreciate any tips or troubleshooting tips for this. Would love to be able to run Linux on the work laptop!


Edit 1: Now trying Ubuntu, so far so good! Will keep post updated.

Edit 2: Ubuntu seems to do well with this hardware/laptop.

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[–] mvirts@lemmy.world 9 points 1 week ago (3 children)

Have you looked through the kernel logs? dmesg will usually show something relevant when wakeup from sleep is malfunctioning, and may show something about the USB charging as well.

[–] Sunny@slrpnk.net 3 points 1 week ago (2 children)

I have not. If the issues remain on Ubuntu i will check for sure. Thank you.

[–] Wolf314159@startrek.website 3 points 1 week ago (1 children)

Let this be a lesson to you then. Checking the logs should be your first troubleshooting step, not installing a variety of distros until one "just works". Good luck.

[–] Sunny@slrpnk.net 3 points 1 week ago

Definitely! I was also distro-hopping a bit for fun and to see what would fit my workflow - so it didnt cost me anything extra really.