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submitted 1 year ago by L4s@lemmy.world to c/technology@lemmy.world

Judge clears way for $500M iPhone throttling settlements::Owners of iPhone models who were part of throttling lawsuits that ended up with a $500 settlement from Apple may soon receive their payments, after a judge denied objections against the offer.

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[-] supercheesecake@aussie.zone 49 points 1 year ago

I know I’m going to get downvoted to oblivion here, and people love to hate on Apple. But this was in response to older phones with old batteries sometimes not being able to keep up with the demands of the latest iOS and features and unexpectedly shutting down. So they would “dampen” the demands to keep them running.

We want to keep our old phones forever but we also want them to do the stuff that the latest phones can do. Something has to give.

This is litigation culture run rampant.

[-] ffolkes@fanexus.com 28 points 1 year ago

Sadly, very few people seem to understand this. I'm all for seeing a big company have to take responsibility, but the way people just blindly follow this is very disheartening. You can't have true accountability without accuracy. They hear "throttling old phones" and assume the rest. The supreme irony is, throttling was the only way to keep older devices running longer. When I was doing kernel development on the Note2 and Note4, people constantly reported sudden reboots or otherwise rapidly depleting battery while using the camera. The old batteries just couldn't handle the sudden spike in demand for near 100% CPU/GPU utilization + full display brightness + camera hardware powered on + heavy RAM/IO use, all at once. So the voltage would drop, even for just a few milliseconds, then the CPU would starve, and the device would reboot. Just like pressing the reset button on a PC. Limiting the CPU was the easiest solution for everyone. Do I think they should have done it silently? No. Do I think they did it to avoid being thrust into the spotlight when more and more of their users were reporting reboots? Yes. I think modern devices handle this much better because they learned from the past. Manufacturers didn't realize back then what the degradation curve would be years into the future against acute spikes in battery demands.

[-] dsmk@lemmy.zip 3 points 1 year ago

The road to hell is paved with good intentions.

I was affected by this way before they were sued, started offering cheap battery replacements, and added a setting to disable the throttling. Today you might turn on battery saving and not notice any slow down, but older iPhones were not like that. Depending on the throttling, everything would lag.

Mine was lagging left and right after 1 year. I managed to make it better by disabling animations, etc, but after a while even that wasn't enough to keep me happy. I went to my local official Apple store and the suggestion was to buy a new phone because mine (then owned for ~1 and a half years) was a 3 year old model.

I had no idea what the problem was and there was no way to disable this. Apple's fix was to buy a new phone. When I managed to get the money, I did buy a new phone... that was my first and last iPhone though. The phone I got next (from a then new brand called OnePlus) lasted 3 years on my hands without hidden throttling or random shutdowns.

I understand why they did it and why it's useful. The problem is that they did it behind people's back without providing any information or a way to disable it, and then had their stores suggesting a new phone as a fix. For me this is scummy behaviour and shouldn't be praised.

[-] ffolkes@fanexus.com 2 points 1 year ago

I agree, and did not mean to imply they had any good intentions. Just that it wasn't pure malicious, evil on their part. They should have been transparent, and offered better solutions to users. They certainly could afford to do so.

[-] mrvictory1@lemmy.world 2 points 1 year ago

That is invaluable insight into random reboots. I have a question: Why does the device have to reboot instead of automatically lowering CPU frequencies? Why do you have to set up throttling instead of the hardware handling this by itself?

[-] ffolkes@fanexus.com 2 points 1 year ago

Thank you for appreciating my contribution. :) And to answer your question, because it happens too fast. Everything powers on, the voltage drops below a critical point, the CPU forgets who it is or where it is, and the reboot begins. I'm sure nowadays they make efforts to anticipate this. But back then, the industry was busy cramming increasingly powerful hardware into devices, and no one had really given any thought to how the batteries would react after years of use. Then environmental factors could make everything worse - coldness can suck dozens of percent off even a healthy battery.

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this post was submitted on 12 Aug 2023
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