this post was submitted on 17 Oct 2023
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Ko-Fi Liberapay
Ko-fi Liberapay

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Disney is raking its customers over the coals with a 75% price hike for their annual subscription (originally $80.) People wonder why piracy is on the rise.Multiple commenters are saying I'm off base about the 75% price increase. My payment less than a year ago was $79.99. Here's the proof.

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[–] ModsAreCopsACAB@lemm.ee 10 points 1 year ago (6 children)

Anyone who calls any customer "bitchy" for not staying after raising prices deserves to jump off a cliff.

[–] pivot_root@lemmy.world 11 points 1 year ago* (last edited 1 year ago) (5 children)

If he meant exactly what you said, I agree. But, there is an alternate interpretation of what the guy was saying:

You tend to get different kinds of customers with different price ranges. The ones who can afford to spend money generally don't give a crap about what you're billing them for, and they just want the work done properly.

The ones who aim to get a "good deal" tend to be less hands-off and more critical about the work done/supplies used and billed for. Frugal customers take extra time and sanity to field questions/suggestions, and sometimes, it's just not worth dealing with.

If raising his fee filters out the latter category, it's hard to blame him. I wouldn't want to deal with penny-pinchers either, and simply being more expensive than the competition is an effective deterrent.

[–] neo@lemmy.comfysnug.space -2 points 1 year ago (3 children)

Frugal customers take extra time and sanity to field questions/suggestions, and sometimes, it’s just not worth dealing with.

And if this is a problem for you, maybe you don't deserve to be in business.

[–] T1000@lemm.ee 1 points 1 year ago

All businesses have cheap customers that you bend over backwards for but they still leave a bad review. Those types hurt businesses and force strategies to not have cheap customers.

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