this post was submitted on 09 Nov 2023
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The System76 Lemur Pro is light, thin, repairable, and upgradeable. It’s the best Linux laptop we’ve tested.

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[–] JoMiran@lemmy.ml 9 points 1 year ago (5 children)

I guess, but at that point you might as well get a different laptop rather than void the warranty if the System 76.

[–] kevin@mander.xyz 6 points 1 year ago (4 children)

Upgrading/tinkering doesn't void your warranty. Explicitly.

And their customer service is top notch. I thought I bricked my gazelle when I upgraded the memory, but their customer service walked me through how to fix it - didn't even bat an eye.

[–] dan@upvote.au 5 points 1 year ago (3 children)

Upgrading/tinkering doesn't void your warranty. Explicitly.

This is generally true with everything in the USA (covered by the Magnuson-Moss Warranty Act) even though companies are sketchy about it and try to convince people that it'll void their warranty. The manufacturer has to prove that your upgraded part was the direct cause of the issue you're trying to claim under warranty.

[–] kevin@mander.xyz 3 points 1 year ago (1 children)

I did not know that - my point is that system76 is not at all sketchy about it. They actively encourage tinkering, make it clear that you won't void your warranty, and have extensive technical documentation to explain how to do upgrades etc

[–] dan@upvote.au 2 points 1 year ago

I love companies like that. The world needs more of them.

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