this post was submitted on 17 Nov 2023
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Privacy

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Their reply to my request to delete my data:

Thank you for your email requesting your right to be forgotten.

In order for us to carry out this request, we require proof of ID to ensure we only action requests made by the genuine owner of this email account. Acceptable forms of identification are,

  • Recent utility bill from the last 3 months (e.g. Gas, Electric)
  • Valid drivers License
  • TV License within the last 12 months
  • Council Tax Letter within the last 12 months
  • Title Deeds
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[–] drre@feddit.de 48 points 1 year ago (13 children)

i guess it's related to the following; exercising your rights under gdpr requires the other party to be able to identify you. that's why they need this information. if you want to (potentially) fuck with them: first ask for a listing of all the information they have about you, before asking for deleting your data. this listing must contain the request itself. if your request is missing, they are likely breaking compliance rules.

[–] AdvicePleaseThankyou@kbin.social 17 points 1 year ago (12 children)

first ask for a listing of all the information they have about you, before asking for deleting your data. this listing must contain the request itself. if your request is missing, they are likely breaking compliance rules.

I'm not quite understanding, do you mind breaking that down for me?

[–] Piecemakers3Dprints@lemmy.world 5 points 1 year ago (7 children)

1.) Ask for a listing of all the information they have about you.

2.) If your aforementioned Deletion request (see title) is missing from that list, they are likely breaking compliance rules.

3.) ...

4.) Profit!

[–] AdvicePleaseThankyou@kbin.social 3 points 1 year ago (1 children)

Thanks that's more clear, but will they not just ask for an ID again before they'd agree to send that info?

[–] drre@feddit.de 3 points 1 year ago (1 children)

they they need to id you everytime you exercise your gdpr rights. there is nothing they can do about this.

[–] AdvicePleaseThankyou@kbin.social 3 points 1 year ago (1 children)

That's just not true, I've put through a ton of requests in the past, for companies that had much more sensitive data (like payment details) and have never been asked for ID.

[–] drre@feddit.de 4 points 1 year ago (1 children)

they need to identify you, not necessarily using your id card.

https://eur-lex.europa.eu/eli/reg/2016/679/oj#d1e2161-1-1

chapter 3, section 1, artcle 12, paragraphs 1 & 2.

[–] AdvicePleaseThankyou@kbin.social 5 points 1 year ago* (last edited 1 year ago)

Which they can by asking me to confirm who I am from the information they already have, the whole point is that they're demanding I provide additional documentation to prove my identity, which is complete overkill* and something that I have never come across, and shouldn't have to comply with.

But either way, if they need my ID before they'll provide my info, asking for it to try and catch them on a mistake only to be met by the same barrier (them demanding ID), it isn't going to work..

*(My brain can't deal with that document you linked right now, but the relevant governing body here (ICO) say "The organisation might need you to prove your identity. However, they should only ask you for just enough information to be sure you are the right person."

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