this post was submitted on 05 Oct 2023
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Linux is a family of open source Unix-like operating systems based on the Linux kernel, an operating system kernel first released on September 17, 1991 by Linus Torvalds. Linux is typically packaged in a Linux distribution (or distro for short).

Distributions include the Linux kernel and supporting system software and libraries, many of which are provided by the GNU Project. Many Linux distributions use the word "Linux" in their name, but the Free Software Foundation uses the name GNU/Linux to emphasize the importance of GNU software, causing some controversy.

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[–] Stuka@lemmy.ml 15 points 1 year ago* (last edited 1 year ago) (1 children)

Does this person think these are unique insights? It's not some big secret that manufacturers and software developers have continually tried to make their products easier to use so as to attract customers.

Learned helplessness lmao, what a load of shit.

[–] Seasoned_Greetings@lemm.ee 8 points 1 year ago* (last edited 1 year ago) (2 children)

Do you realize that those two goals go hand in hand and are not mutually exclusive? For example, there's no benefit in OS usability to putting out a single line error code as opposed to even the slightest detail as to what went wrong. That's not "making their products easier to use to attract customers" as there's not a single person in existence that judges an OS on how little they have to know about an error.

That's mystificatiom of the system.

While it's true that an overall goal of a company like ms is to sell more operating systems, that doesn't mean that learned helplessness isn't in the syllabus somewhere.

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[–] possiblylinux127@lemmy.zip 11 points 1 year ago

It pains me to have people complain about some large company who broke there workflow.

[–] BelieveRevolt@hexbear.net 11 points 1 year ago

An increasing amount of people don't even own or need a PC anymore. There's no way Windows is more of a cause of this than smartphones that automatically call the cops and void your warranty because you had a passing thought about uninstalling the forced Netflix app.

[–] GustavoM@lemmy.world 9 points 1 year ago (1 children)

...isn't this quite obvious? You will become lazy if you have a lazy life and avoid anything that requires any amount of effort. You will become (negative aspect) if you have a (negative aspect) life and avoid anything (add positive aspect here).

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[–] krash@lemmy.ml 8 points 1 year ago (2 children)

A lot of people have already made good comments / replies on this post, but let me argue against the third point ("MS discouragestrying out something new"). This must have been made by someone not even working in a MS ecosystem, because there's a shitton of doing the same thing with a lot of different tools. Or GUIs.

Want to take notes in MS365 echosystem? You have word, Onenote, MS-Teams wiki (that is being deprecated, thank god), Loop components.

Want to save/share a file? You got Onedrive, SharePoint document libraries or MS-Teams (fun fact: they're all using SharePoint as the underlying technology, but depending on the GUI you choose, you get diffrent representation of the underlying files).

Want to manage your tasks? You got To-do, Planner, Flags in Outlook, Tasks in Teams and, drum-roll, MS loop (again!). Thankfully, they all "talk" to eachother so you can at least see all tasks assigned to you when you open your To-do app.

So no, MS does present a lot of different ways to accomplish someting (almost too many...). Whether that is good or bad, I leave it up to the reader, but the new Microsoft certainly is more daring in trying out new things.

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[–] nieceandtows@programming.dev 8 points 1 year ago (4 children)

While that may be true, I've found Microsoft's Troubleshooter almost seem like magic in finding and fixing some issues, where as with arch (or any other distro) I would have to hunt everywhere to fix some issue that happened randomly or because some dependency of some dependency of some new package I installed broke something.

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[–] MonkderZweite@feddit.ch 8 points 1 year ago

SAP does this too.

[–] cramola@sh.itjust.works 7 points 1 year ago (3 children)

I object to the author of this laying all of the blame on MS. Apple software design is the worst offender when it comes to coddling users into a state of being unable to troubleshoot issues themselves, IMO. Want to discover anything more than the extremely limited options available in the GUI? Well too bad, you don't know the secret keystroke. What's that, there's literally no documentation for this CLI utility? An error occurred! Here's an incomprehensible report that looks like a dog's breakfast, good luck. Despite its BSD roots, MacOS is heinously bad in terms of user education, and it is seen as the "easiest OS to use".

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[–] Cylusthevirus@kbin.social 7 points 1 year ago (6 children)

It's definitely not human nature and is, instead, an improbably well coordinated conspiracy by a gigantic corporation known for being full of internal conflict over a span of decades to engineer helplessness in users. Whereas we all know that users are normally such resilient, inquisitive souls, more than willing to engage with a piece of technology in order to understand it. Or they were, until Microsoft attacked. Alas, if only it were not for the great evil empire, all would be well. At least this very real conspiracy serves the additional purpose of flattering the community's vanities and affirming its values as both morally correct and intellectually superior. So we got that going for us, which is nice.

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