this post was submitted on 30 Apr 2025
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Mildly Infuriating

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[–] hazypenguin@feddit.nl 40 points 5 days ago

"Upgrade"

LOL

[–] Eggyhead@lemmings.world 183 points 6 days ago (2 children)

Their deliberate word choice of “upgrade” to supported operating system is mildly infuriating.

[–] possiblylinux127@lemmy.zip 21 points 6 days ago (3 children)

They probably assume you are running something like Windows 7

[–] voodooattack@lemmy.world 36 points 6 days ago (3 children)

Uhh

Your operating system, Linux, is not supported…

[–] victorz@lemmy.world 38 points 6 days ago

Right, but that could still be given dynamically by a library as "one of the unsupported ones", getOSName(). They still might not have hard-coded "Linux is bad".

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[–] AngryPancake@sh.itjust.works 23 points 6 days ago (4 children)

They know which operating system you use based on the user agent, so they know it's Linux.

[–] biscuitswalrus@aussie.zone 46 points 6 days ago

Which will be "If not Windows 11 or Mac os then report os string". I don't think they specifically took the time to research different OS's and list them.

[–] skullgiver@popplesburger.hilciferous.nl 27 points 6 days ago (1 children)

They're probably using a third party library to do user agent detection. I doubt anyone ever tested their code on Linux in the first place. They're probably writing code like "if Windows version >= 10 or macOS version >= 10.14 or Android version > 10 or iOS version > 14" and Linux just happens to fall through because it has none of those versions.

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[–] JackbyDev@programming.dev 41 points 5 days ago

Damn! If only we had some sort of technology that was OS independent and served as a way to view content and run code written for it without having to recompile for every platform.

I am of course talking about web browsers. Which I'm betting this screenshot is from.

[–] JuxtaposedJaguar@lemmy.ml 99 points 6 days ago* (last edited 6 days ago) (4 children)

I’ll just change my web browser’s user agent then; you’re a fucking website, you don’t need to know which OS I’m using.

It’s amazing how many “unsupported” web apps work perfectly fine once you change the UA. It’s often a completely arbitrary limitation so that they can hire less qualified support staff.

[–] janus2@lemmy.zip 31 points 6 days ago (1 children)

and so they can use browser ~~vulnerabilities~~ features to collect more data on you

[–] lagoon8622@sh.itjust.works 28 points 6 days ago

Nope we don't want to hire anyone who knows anything about Linux, no one uses Linux

"Linux is unsupported", that'll work

Everyone: uses a UA switcher

"See? No one uses Linux, 100% of users are on Windows or MacOS"

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[–] Tattorack@lemmy.world 79 points 6 days ago (1 children)

"Upgrading" to a supported operating system.... "Upgrading".

[–] flightyhobler@lemmy.world 18 points 6 days ago

Yeah, that was also what got into my nerves.

[–] thorhop@sopuli.xyz 55 points 6 days ago

"Upgrade"? Every other option is a downgrade. Sue them for false advertisement.

[–] MonkderVierte@lemmy.ml 92 points 6 days ago (2 children)

Upgrade

Insults on top of incompetence, huh?

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[–] 01189998819991197253@infosec.pub 46 points 6 days ago (3 children)

I had that problem. I changed my ua to Edge on Windows, and the message went away. Everything worked.

[–] CanadaPlus@lemmy.sdf.org 13 points 5 days ago (1 children)

Holy shit, why even implement the message then? There is no good answer.

[–] Brandonazz@lemmy.world 16 points 5 days ago

Netflix does the same thing with "supported browsers." It doesn't matter if it's actually supported, just whether it's one of the two or three it allows because it can do analytics or whatever with them.

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[–] FryHyde@lemmy.zip 51 points 6 days ago (1 children)

Very loose interpretation of the word "upgrade" they're employing here..

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[–] GreenKnight23@lemmy.world 60 points 6 days ago (1 children)

I had this problem over 10 years ago. change your user-agent, problem solved.

they do it because they are regulations for educational software that must be met, like specific access requirements in order to be used in accredited courses.

it's not anything specifically against Linux, it's that they can't test and validate those access requirements for anything outside Windows due to organizational limitations.

source: I worked for colleges early in my career that used Pearson then worked for a vendor that managed infrastructure and project management for Pearson. they aren't unique, their competition is just as fucked as they are. most still use waterfall because upper mgmt is old and refuses to adapt.

[–] cute_noker@feddit.dk 22 points 6 days ago

My bank does this too. I also just change the user agent to switch and it works with no issues.

At this point it just seems silly that they even want to go out of their way to Prohibit Linux users

[–] jerkface@lemmy.ca 23 points 5 days ago

Use Librewolf or a plugin that masks your user agent for privacy purposes; hides your OS so you can't be fingerprinted so easily.

[–] FEIN@lemmy.world 19 points 5 days ago

For the record, my friend (he uses arch btw) has used Pearson before and I dont believe it actually affected him, so to me the message means "it could work for you but we won't support Linux if something screws up on your end because we're lazy developers"

[–] moseschrute@lemmy.ml 76 points 6 days ago (4 children)

How tf do you not support an operating system. Like you gotta go out of your way to detect and block the operating system. Like if you put in 0 effort it would probably work but your company really spent money making their product less accessible for no reason.

Because Linux doesn't have any legitimate programs to enforce the DRM on their files, presumably. Plus their .exes/.dmgs for companion tooling won't work on Linux, unless you're the kind of person smart enough to bypas this message.

To be honest, the code generating this message probably just checks if you're on at least Windows 10 or macOS 14 to make sure their code works, and just echoes back the OS if it's not supported (Android, iOS). I doubt anyone bothered testing for Linux on their website, let alone care to fix the problem.

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[–] Deepus@lemm.ee 19 points 5 days ago

NO! YOU FUCKING UPGRADE!

[–] BlameTheAntifa@lemmy.world 40 points 6 days ago (1 children)

The funny thing is that their server is probably running on Linux.

[–] GreenKnight23@lemmy.world 17 points 6 days ago* (last edited 6 days ago) (19 children)

they aren't all. vast majority is Windows Server and IBM.

edit: because people seem confused. I'm talking about Pearson directly, not global OS stats.

chill tf out Linux weebs. I'm one of you.

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[–] padook@feddit.nl 51 points 6 days ago

Its comical that in the last 25 years Linux has gone from a nerd-only tool to something that a 10 year old can install on an air-fryer and still we deal with this bs

[–] lightnsfw@reddthat.com 45 points 6 days ago (19 children)

What "Key features" from an educational course could possibly require windows? It's spying on you.

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[–] ronflex@lemmy.world 63 points 6 days ago

They're under a class-action lawsuit currently for using biometric data in a US state where it's illegal. Just kinda interesting. https://www.bipatestsettlement.com/Home/FAQ

[–] fennec@lemm.ee 42 points 6 days ago

Our website runs on a linux server, can you not use it though

[–] echolalia@lemmy.ml 47 points 6 days ago* (last edited 6 days ago)

I had this problem with Pearson. I got around it by making sure my bowser (librewolf) reported windows as my user agent. This was last semester for an online intro level course, ymmv

Edit: I see your other posts about how its not blocking access... Tbh I don't remember checking, I just remember checking my browser settings haha. Guess I didn't have to bother.

[–] beerclue@lemmy.world 41 points 6 days ago (2 children)

This is like the Apple Business website, which only works in Safari, according to them. Used the User-Agent Switcher plugin, and the website/dashboard works just fine on Firefox in Linux.

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[–] andros_rex@lemmy.world 44 points 6 days ago (2 children)

Pearson has an effective monopoly on teacher certification tests. I don’t understand why private companies get to make up so many of the rules.

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[–] EndlessNightmare@reddthat.com 18 points 6 days ago (4 children)

upgrade to a supported operating system

What are the options? Let me guess, Micro$oft Windows or Windows

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[–] idriss@lemm.ee 12 points 5 days ago* (last edited 5 days ago)

There s a place where you can name and shame in a permanent searchable record: https://wiki.rossmanngroup.com/wiki/Main_Page

Be the change you want.

[–] cupcakezealot@lemmy.blahaj.zone 38 points 6 days ago (2 children)

what could they possibly be doing that requires an os?

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[–] ExtraMedicated@lemmy.world 15 points 6 days ago (2 children)

I just tried to do a certification exam with these pricks a few hours ago. It was my first time and I was not expecting the degree of privacy-violating photos they would need of my workspace. I work in my bedroom and my desk wasn't clean enough. I think. I could barely understand what the guy was saying due to his thick accent. I think I got disconnected twice and just gave up. Fucking scam. All for a worthless piece of fucking paper to prove I can do the same job I've been doing for the past 13+ years.

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[–] BarrelAgedBoredom@lemm.ee 19 points 6 days ago

Just had to deal with this last semester. Get a user agent switcher plugin and change your OS to windows, it should work for everything but proctored tests. You'll likely have to go in person for those

[–] ryukendo@lemmings.world 14 points 6 days ago

Same pearson selling linux books

[–] Treczoks@lemmy.world 20 points 6 days ago

That kind of fuckery drove me off a company-sponsored training course.

[–] epicstove@lemmy.ca 18 points 6 days ago (1 children)

bro, my math and calc professor made us use this for our course despite the fact that our college really wants profs to stop using 3rd party sites like these and just use Brightspace.

It was like $100 CAD too. And it's a fucking WEBSITE. Why is windows required? Do you need to ring 0 access so I can solve a derivative or something????

[–] MrPoopbutt@lemmy.world 24 points 6 days ago (5 children)

Its about data collection under the guise of "security"

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[–] Abnorc@lemm.ee 17 points 6 days ago (4 children)

Your operating system Ubuntu, is not supported.

Click here to upgrade to Arch, btw.

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