this post was submitted on 22 Nov 2023
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My brand new iPhone 15 appears to have a burn in issue with the status bar where it leaves behind a dark faded version of the icons there. (I just updated from IOS 17.0.2) is this normal?

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[–] wingsfortheirsmiles@feddit.uk 10 points 11 months ago

Probably just temporary image retention

[–] jordanlund@lemmy.world 8 points 11 months ago (1 children)

I would need to see a photo, but it's not possible to burn in a screen in one day.

iPhone 15 runs an OLED screen.

OLED's CAN get burn in, but it generally takes running a device 24x7 for months.

Apple statement here:

https://support.apple.com/en-us/HT208191

[–] GoldenDoge@lemmy.ml 2 points 11 months ago (1 children)

It tends to fade a little over time and updates to the current battery percentage and it happens when I enter control center

[–] GoldenDoge@lemmy.ml 2 points 11 months ago

Or close the status bar over a dark background

[–] joneskind@beehaw.org 3 points 11 months ago

Is this normal No

My brand new iPhone 15 appears to have a burn in issue Call AppleCare or bring it back to the store

[–] GoldenDoge@lemmy.ml 3 points 11 months ago (1 children)

UPDATE: Got the phone exchanged for a new one!

[–] jordanlund@lemmy.world -1 points 11 months ago (1 children)
[–] GoldenDoge@lemmy.ml 2 points 11 months ago* (last edited 11 months ago)

It has the same problem, I’m starting to think it’s my eyes

[–] jlarex@beehaw.org 2 points 11 months ago

Not normal.There was an issue with some 15 models having image retention that looked like burn-in but it turned out to be a software issue. If you have the latest update and still seeing burn in I would go to apple for a return / exchange.