Canada

Service is already included. Of course it's "ok" to not tip. You're only helping the company avoid taxes, thus making your community worse off.

Hell yes it's okay!

Canada doesn't have a server wage like the US; we don't need to import their tipping culture. Moreover, regarding tipping in general: It is the employers' responsibility to pay employees a living wage; it is not the duty of the customer to subsidize wages.

When I am asked for tip when purchasing bread at a bakery, I put no tip. Why would I tip for a service interaction that lasted 28 seconds? "Id like some bread please. here you go, its x$. beep thank you have a great day"

I ordered take out pizza once, the prompt said 18, 20 or 30%. If they had kept reasonable options maybe I would have CONSIDERED tipping. But the fact that the suggested tip amount was 18% just made me say nope you get nothing. And the service was pretty bad as well soo.... At this point I don’t care if I get bad looks from the employee

i think its the kind of scenario where if they simply kept the regular options of say 10, 15, 18% more people would be inclined to tip because the action of asking for a tip wouldn’t seem so greedy. Its like they forget that a tip is OPTIONAL and normally it should be given only if the service was exceptional, as a "thank you for going above and beyond to make us happy"

and dont get me wrong, Ive worked at a restaurant and I got part of the tip money, it was really cool because it paid much more than any other minimum wage job I could have found while in high school. But you also have to understand that the waiters at the place I worked at made up to 45$-50$ an hour during the summer (thats about 35$ an hour of tips, + the base tip minimum wage of about 10$). In my opinion tipping should only be given when the service is exceptional and especially when the workers are on tip minimum wage, and not the regular one

EDIT: HAHAHA I just read the last paragraph of the article:

Karen Kho, owner and operator of Empire Provisions and Lil' Empire Burger in Calgary, says on the whole, customers have been more conservative with their money as of late. That's been reflected both in the tip amounts left, and in their general purchasing habits.

But if consumers are really feeling stretched by the rising cost of everything, Kho said moving away from tipping might not be the best solution. She said if her staff weren't helped out by tips and she had to pay higher wages instead, she'd need to raise prices by about 15 to 20 per cent — a standard tip amount — anyway.

So basically she's saying that her minimum wage workers (I highly doubt a burger place has waiters on the tip minimum wage) will have to increase the COSTS by 20% as if 100% of the money generated by sales was going into the salaries of the workers... Why did this even make it into the article?? Yeah for sure your employee going from 15$ to 20$ (100% estimation on the numbers btw) per hour totally justifies raising the prices by that much

If all of civilisation collapses into ruin, at least we will have the consolation that "tipping" will be abolished along with everything else.

The Torontonian and recent university graduate had just finished a run and wanted to rehydrate. The barista behind the counter handed Montelli the water bottle and turned the point-of-sale (POS) machine — with large tip prompts for up to 20 per cent — to him.

Montelli paid for the water without leaving a tip, and decided to share his experience on TikTok.

Would anyone tip in this scenario?

Why is this even a repeating issue... this is just rage bait

For those auto tips from PoS terminals, if it's takeout or I'm expected to tip before being served, I give the same as what I would give a street busker or beggar. Sometimes nothing, sometimes a little bit, sometimes more.

I wish the tipping was included in the upfront price

This is the best summary I could come up with:

The barista behind the counter handed Montelli the water bottle and turned the point-of-sale (POS) machine — with large tip prompts for up to  20 per cent — to him.

Bruce McAdams, an associate professor at the University of Guelph's school of business and economics who researches tipping, isn't surprised that customers are starting to rebel against tip-flation.

During the COVID-19 pandemic, McAdams says average tip amounts left by customers increased by about five per cent in an effort to help service workers whose jobs were hit hard by lockdowns.

The reaction to tipflation — which could be described as tip-deflation — is probably driven by a mix of factors, in particular the rising cost of goods and services making it more difficult to leave any tip at all, according to McAdams.

McAdams says consumers are also beginning to see tips less as a bonus given for good service, and more as an expectation to help low-wage workers, which shifts the responsibility of paying them fairly onto the customer.

A 2023 Angus Reid poll found that 59 per cent of Canadians surveyed said they'd prefer a "service-included" model, which would see an end to tipping and employees wages increase instead to compensate them.

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