this post was submitted on 12 Oct 2024
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Proton

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I see this block every time I open my email. Is this a bug I'm facing or is this the new normal?

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[–] helenslunch@feddit.nl 7 points 1 month ago (3 children)

The advertising is the worst thing about Proton. I've made them aware of this several times but it just keeps getting worse. They started putting ads in the VPN app now.

As far as I'm concerned, as a paying customer I shouldn't be subjected to ads but, what're ya gonna do?

[–] BingBong@sh.itjust.works 16 points 1 month ago (2 children)

I'm paid and have never seen an ad. Are you on an oddball subscription?

[–] helenslunch@feddit.nl 1 points 1 month ago* (last edited 1 month ago) (1 children)

Here is the add

I just got it again. Note how Unlimited is grayed out, because that's the subscription I already have. Also note the "ProtonVPN" at the top. This is a nearly full screen ad that just popped up when I opened the app.

[–] BingBong@sh.itjust.works 1 points 1 month ago (1 children)

That's odd. Are you on OSX or is that just a window theme? I run on Linux so maybe the ads aren't pushed to that set of apps. I'd reach out to their support to confirm if this is a bug or expected behaviour. Also to voice how annoying it is if it is expected behaviour

[–] helenslunch@feddit.nl 1 points 1 month ago

I'm on MacOS. As I said in my original reply, I've expressed my dissatisfaction several times.

[–] helenslunch@feddit.nl 0 points 1 month ago

I have no idea what that means. I have unlimited.

[–] whatwhatwhatwhat@lemmy.world 12 points 1 month ago (1 children)

There are ads in the VPN app? I have never seen an ad on any Proton service, except for occasional emails or banners around upgrading my subscription.

Then again, I’ve been a premium subscriber for a while now.

[–] helenslunch@feddit.nl 0 points 1 month ago* (last edited 1 month ago) (1 children)

Yes there are. I just saw an ad for their new Duo subscription in a pop-up when it started up.

[–] lud@lemm.ee 3 points 1 month ago (1 children)

A single ad when a new subscription type launches doesn't seem like a big deal to me.

[–] helenslunch@feddit.nl -2 points 1 month ago (1 children)

It's not a single ad. It's a new ad every time they launch a new subscription service, or have some sort of sale, several times a year, across all of their products, with no way to permanently disable them.

[–] lud@lemm.ee 2 points 1 month ago (2 children)

That's odd. I have only seen one that I can remember.

Either way I don't really care much.

[–] helenslunch@feddit.nl 0 points 1 month ago

I'm happy for you.

[–] asexualchangeling@lemmy.ml 5 points 1 month ago (2 children)

Also have not seen ads in the VPN, I have a paid subscription (just to the VPN, no other proton services yet)

[–] helenslunch@feddit.nl -3 points 1 month ago

Ah well if you haven't personally seen them they must be a figment of my imagination!