this post was submitted on 08 Dec 2024
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Lemmy.World Announcements

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Hello World,

following feedback we have received in the last few days, both from users and moderators, we are making some changes to clarify our ToS.

Before we get to the changes, we want to remind everyone that we are not a (US) free speech instance. We are not located in US, which means different laws apply. As written in our ToS, we're primarily subject to Dutch, Finnish and German laws. Additionally, it is our discretion to further limit discussion that we don't consider tolerable. There are plenty other websites out there hosted in US and promoting free speech on their platform. You should be aware that even free speech in US does not cover true threats of violence.

Having said that, we have seen a lot of comments removed referring to our ToS, which were not explicitly intended to be covered by our ToS. After discussion with some of our moderators we have determined there to be both an issue with the ambiguity of our ToS to some extent, but also lack of clarity on what we expect from our moderators.

We want to clarify that, when moderators believe certain parts of our ToS do not appropriately cover a specific situation, they are welcome to bring these issues up with our admin team for review, escalating the issue without taking action themselves when in doubt. We also allow for moderator discretion in a lot of cases, as we generally don't review each individual report or moderator action unless they're specifically brought to admin attention. This also means that content that may be permitted by ToS can at the same time be violating community rules and therefore result in moderator action. We have added a new section to our ToS to clarify what we expect from moderators.

We are generally aiming to avoid content organizing, glorifying or suggesting to harm people or animals, but we are limiting the scope of our ToS to build the minimum framework inside which we all can have discussions, leaving a broader area for moderators to decide what is and isn't allowed in the communities they oversee. We trust the moderators judgement and in cases where we see a gross disagreement between moderatos and admins' criteria we can have a conversation and reach an agreement, as in many cases the decision is case-specific and context matters.

We have previously asked moderators to remove content relating to jury nullification when this was suggested in context of murder or other violent crimes. Following a discussion in our team we want to clarify that we are no longer requesting moderators to remove content relating to jury nullification in the context of violent crimes when the crime in question already happened. We will still consider suggestions of jury nullification for crimes that have not (yet) happened as advocation for violence, which is violating our terms of service.

As always, if you stumble across content that appears to be violating our site or community rules, please use Lemmys report functionality. Especially when threads are very active, moderators will not be able to go through every single comment for review. Reporting content and providing accurate reasons for reports will help moderators deal with problematic content in a reasonable amount of time.

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[–] atrielienz@lemmy.world 2 points 2 weeks ago* (last edited 2 weeks ago) (1 children)

Again. I'm going to stipulate that I do understand that the site owners have to deal with the fallout of that, in the event that they are private citizens and not business entities.

Section 230 in the US gives certain immunity in regards to content that is posted for social media platforms.

Provides immunity to online platforms from civil liability based on third-party content and for the removal of content in certain circumstances. <<

Meaning you can't be held civilly liable for the actions of your users if you run a social media platform as a business. It specifically doesn't consider social media to be a publisher and therefore not subject to the same legal restrictions as a publisher would be.

But, if the business is not US based, even if the majority of its users are American, it may or may not be decided that such an entity is subject to it (or that even if that business is subject to the laws of its locality, the US can and often has considered that immunity to hold which was not the intention (it was not intended to be used for global immunity)).

So if we flip that around, and take into consideration the natural assumptions of most users who may or may not be from the locality in question, they 1. Do not give any thought whatsoever to the owner of the social media platforms they use, and 2. Assume that any such legal action taken as a result of their personal statements or actions will only be considered in their own locality. This is human nature. I'm not defending it.

This thread and the original post are about adding clarity for users, moderators and admins of this instance. If clarity is the goal, users should be made aware of the locality under which the platform legally falls. Since we also know the average user is unlikely to have read the complete TOS, we know that having that information there at the very bottom and nowhere else means most users will not ever come across it.

Now, can we stop assuming this is just Americans messing it up for the rest, and leave the mentality behind and focus on the assumptions of anyone who might sign up here (from any country) that is not the locality of where the website is hosted or where it's owners reside?

Nobody is asking anyone to take any risks here. I'm literally saying that the problem is that people make natural assumptions that most people are prone to, and as a result, a better way to inform them could potentially be implemented. I'm not even arguing that the owners don't get to make the rules. I'm not sure where you got that from. That's why I asked (not demanded).

If a mod (from say South American or Zimbabwe) was operating under the laws in their country and banned someone for content that they felt was against the law, but it was not against the law in the locality of the site or the offender, would that mod be in the right? There's at least one comment I've seen on this post from a mod who felt a comment not in a community they moderate was breaking the rules and they admit their initial reaction was to ban the person before they realized that they are not the entity that should be undertaking that duty.

If clarity is important, maybe this should be considered.

[–] Docus@lemmy.world 2 points 2 weeks ago

You make some valid points. My take is that it is up to the users to comply with their local laws (EU citizens have been convicted in court for social media posts that broke local laws but not necessarily the site rules), and the TOS are not there to address that. It’s up to the instance owners to comply with the laws applicable to them, and for that they need to guide and educate the moderators, not the users (some of whom are going to ignore the rules anyway). So perhaps mods need detailed rules on what is and is not allowed on the site, but sharing that level of detail with the users is just sparking pointless discussions.