Steam Deck

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A place to discuss and support all things Steam Deck.

Replacement for r/steamdeck_linux.

As Lemmy doesn't have flairs yet, you can use these prefixes to indicate what type of post you have made, eg:
[Flair] My post title

The following is a list of suggested flairs:
[Discussion] - General discussion.
[Help] - A request for help or support.
[News] - News about the deck.
[PSA] - Sharing important information.
[Game] - News / info about a game on the deck.
[Update] - An update to a previous post.
[Meta] - Discussion about this community.

Some more Steam Deck specific flairs:
[Boot Screen] - Custom boot screens/videos.
[Selling] - If you are selling your deck.

These are not enforced, but they are encouraged.

Rules:

Follow the rules of Sopuli
Posts must be related to the Steam Deck in an obvious way.
No piracy, there are other communities for that.
Discussion of emulators are allowed, but no discussion on how to illegally acquire ROMs.
This is a place of civil discussion, no trolling.
Have fun.

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founded 3 years ago

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[help] Black Screen of Death (lemm.ee)

submitted 2 days ago by AceFuzzLord@lemm.ee to c/steamdeck@sopuli.xyz

18 comments fedilink hide all child comments

Steam deck (LCD model) will, at no point, turn on unless plugged into charger or hooked up to the dock, regardless of how much battery is left. No response when trying to do things like booting into bios or anything else. Works perfectly fine when plugged in, docked to TV or standalone. No feedback at all, either, from buttons or trackpad haptics either when unplugged.

I've done a bios/firmware reset thing while plugged in and let that go for a while, following the advice of a Steam community forum (not sure whether the blinking power indicator thing is supposed to stop blinking when it's done, but I definitely let it go for longer than the forum post was saying). Went through the process of going through and enabling the main channel OS updates as well through dev settings and updating didn't fix it.

Have taken the backplate off and everything looks fine (I'm not an expert on mechanical things, though) and thankfully no spicy death pillow.

Any advice? At this point I'm even willing to back up anything important and do a factory reset if I have to. Also, if need be, I have a photo of the internals just in case I need to show it (again, not good with electronics on the hardware side of things).

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[–] breakcore@discuss.tchncs.de 1 points 20 hours ago

Just contact support. That will get the ball rolling and they have a much better idea of what to try/do.

It will save you a headache.

I understand the tinker approach and the itch to figure it out yourself, but get onto the support As said, they really know their stuff.