this post was submitted on 22 Feb 2025
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‘The tyranny of apps’: those without smartphones are unfairly penalised, say campaigners (www.theguardian.com)
submitted 19 hours ago by nahostdeutschland@feddit.org to c/technology@lemmy.world
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[–] ladfrombrad@lemdro.id 78 points 18 hours ago (3 children)

I literally had to switch bank accounts because I couldn't reset my password "on the web" and required me to use Virgin Money's app.

Customer service agent(s) on the phone after prolonged discussions why their app wouldn't work on three Android phones right in front of me surfaced, and I shit you not

Well sir, I have my iPhone here and can login just fine maybe you should buy one of those instead

That day I found out about this

https://www.currentaccountswitch.co.uk/

[–] j4yt33@feddit.org 2 points 1 hour ago

Everything by Virgin is shit. I don't understand why they're so big

[–] TheBrideWoreCrimson@sopuli.xyz 2 points 3 hours ago

I also had to switch accounts because after an update, the banking app didn't work any longer on my rooted phone and I couldn't log in. Thankfully, I've been keeping two accounts since forever, with the main motivation being that banks really like changing their TOS and introducing all sorts of fees, which I don't want.

[–] sunzu2@thebrainbin.org 37 points 17 hours ago (2 children)

have you tried stop being poor?!

[–] werefreeatlast@lemmy.world 14 points 17 hours ago (1 children)

Begin by just getting a house already.

[–] sunzu2@thebrainbin.org 14 points 17 hours ago

So am so tired of people crying about it.

JFC just ask mom and dad for the down payment.... Can't you holdna a steady job?!

[–] ladfrombrad@lemdro.id 8 points 17 hours ago (1 children)

Maybe I could try buying and scalping an iPhone on eBay

:thinky face:

[–] sunzu2@thebrainbin.org 4 points 17 hours ago (1 children)

Kids these days just don't want to work

[–] ladfrombrad@lemdro.id 7 points 17 hours ago (1 children)

See that's the thing, I work far too hard and after a night shift and then getting onto a "customer support" agent reveals the cracks in our society.

Maybe you could work harder too!

[–] sunzu2@thebrainbin.org 7 points 17 hours ago (1 children)

Everyone I know works pretty hard and is underpaid but the teeveeue keeps saying nobody wants to work.

Deep inside I know the teevee never lies 🤡

[–] ladfrombrad@lemdro.id 5 points 16 hours ago

It was the sheer arrogance of that "supervisor" I escalated it to and I hate to think how someone like a pensioner would've dealt with them that day wanting to access their bank account, especially since all the local branches have been closed 👺

RIP Yorkshire Bank