this post was submitted on 16 Mar 2025
168 points (97.2% liked)
Public Blue Screens Of Death
962 readers
201 users here now
Public Blue Screens Of Death
Public displays and digital infrastructure software failing to do their job because of blue screens, crashes or other problems
founded 2 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
FWIW, buying a Windows license doesn't allow actually get you any kind of support - you still gotta pay for that. The license is just the shakedown.
Source: a guy that deals with this bullshit once a year at renewal time
Yeah, I’ve had to do volume licensing before and this whole support spiel is bs. Big companies hire support firms like Tata Consulting Services or smaller firms for end user support. Medium businesses sometimes do that or have in house IT handle it. I’ve never heard of anyone ever getting paid support from Microsoft. Don’t even know how one would go about hiring it.
Ironically it's the same as normal customers. You call the support phone number with your credit card ready and just pay a one-time fee for the issue you're calling about, no matter how long it takes to resolve. It's not terribly expensive for an organization, but definitely not something an end user would want to shell out
Good to know.