this post was submitted on 21 Apr 2025
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I've had two QNAP NAS fail on me, never again. The first failed shortly after the 3-year warranty expired and was MSRP $600. The second failed right before warranty expiration with MSRP $1200 thinking a better unit would be less prone to fail, but alas.
Thankfully I was able to RMA to get my data back (proprietary RAID), and while waiting on RMA to return, built a custom TrueNAS server I can service all parts on myself for around the same cost of a new NAS. Sold the RMA unit on eBay to recoup some cost as well. All I ever ran on those units was Plex and Samba\NFS file shares. Never again.
Do you have external access to the drives with the TrueNAS or are they internal?