this post was submitted on 25 Apr 2025
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Yeah and if you have alcohol you wait eleven minutes for the one employee who is supposed to be helping, to actually notice there are people waiting. Then she realizes five people need help. Gets the cigarettes for the one guy but it takes three trips to the cage and back to get the right ones. Helps the lady with the coupons they grabbed the wrong items for. Helps the really old person who can't even stand scan and bag all of their groceries (why were they in self checkout anyway?).
Finally comes over to my white-bearded ass after 20 minutes and they could just hit the "customer is over 40" button, but they want to see my id. Yeah I'll just wait in line for the one cashier.
This problem is caused by shopping at busy times, not self-checkouts.
Not always. I usually shop right when they open because I often work 3rd shift. Sometimes they have half of the self checkouts closed and only one person there, and one register open and they're just not paying attention because it's always slow early in the morning. So by the time they notice people need help they have several people who need help. And almost everyone always needs help, those machines are an abomination and don't really work. I've had to get help three times in one checkout because once it hits a flag it locks up.
Unexpected item in bagging area. Ugh.