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It WORKS (lemmy.world)

submitted 4 days ago by Stamets@lemmy.world to c/funny@sh.itjust.works

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[–] ssfckdt@lemmy.blahaj.zone 11 points 3 days ago

They claimed my package was delivered and it was nowhere to be found. I followed up and they just sent back the delivery confirmation. Said it was dropped off at a reception desk. My place didn't have a reception desk. Their CS went nowhere.

I ended up making a BBB complaint and whadooyaknow, I get a call from a supervisor at the local DC informing me that the package was actually delivered to a hotel two blocks away and they would retrieve it and redeliver it for me and apologizing for it taking so long. I had already gotten a reship from the vendor in the meantime. (Bonus, I ended up with twice the product)