After having a customer chew us out for something that wasn't our fault he had us follow him to another room to discuss some more work. He borrows my tape measure and tries to measure something on the wall and the tape keeps falling over and flexing. It finally hits him in the face and hands it back to me and says "I'm not familiar with this type of tool". I think he saw our faces turn red and eyes water up as we were trying SOOO hard not to laugh.