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How many hours a day do you actually work?
(sh.itjust.works)
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this post was submitted on 24 Aug 2023
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Asklemmy
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IT is fun, I do anywhere from 2 hours to 16 hours in my 8hr shift depending on what the day brings me. 16 hours is the extreme rare, of course, and either outage or project based.
I think on average I do about 5 hours a week. I would do less, but it's obviously unreasonable to expect users to use the password reset tool.
It's for security /s (or not /s not sure ๐ )
I'm so happy we have a T1 service desk to handle that, really frees up the time to deal with user error. The mining industry is a real mixed bag but the skill development is top notch.