this post was submitted on 14 Jun 2025
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Salt Lake City, plans to implement AI-assisted 911 call triaging to handle ~30% of about 450K non-emergency calls per year (www.sltrib.com)
submitted 3 days ago by Pro@programming.dev to c/technology@lemmy.world
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[โ€“] michaelmrose@lemmy.world 1 points 6 hours ago (1 children)

How do you do that without screening calls through the AI. Now anyone calm will spend an extra minute begging a computer for help whist screaming people will spend an extra 20 seconds before being bumped up .

[โ€“] FaceDeer@fedia.io 1 points 5 hours ago

How do you do that without screening calls through the AI.

You don't, which is why they're planning to try using AI to do it.

I honestly don't understand why you're asking. It's like there's an article about how a transportation company is investigating the use of teleporters to improve their delivery time and someone's responding with "but how will they do that without teleportation?"