this post was submitted on 25 Jun 2025
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Because they should want to capture more customers? Is that really your question?
Yeah and how many were those?
Exactly, they want the most amount of customers. But they won't sacrifice AxB customers to satisfy B customers. They'd be effectively losing customers or breaking even at a higher cost to them.
We know this numbers must have a population of around 180 thousand customers. The known number of fairphones sold across all models so far. Now let's make assumptions. Let's suppose that there are 100 people who want headphone jacks and would absolutely buy a fairphone if they came with it, for each user that has advocated for headphone jacks in this thread. You wouldn't even break 1% of the total number of fairphone sales, just this year (130k).
Again, there's a difference between wanting something a lot. And actually making decisions based on what we say we want. Fairphone removed the headphone jack on a model that broke sales records for them. Fairphone 5 was heavily criticized for not having a headphone jack. And it is selling comfortably well within their expectations. So obviously the people who stopped buying Fairphones because of the headphone jack weren't that many actually.