this post was submitted on 27 Aug 2023
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Online Ratings Are Broken | Companies aren’t asking for your feedback. They’re begging you for data. (www.theatlantic.com)
submitted 1 year ago by L4s@lemmy.world to c/technology@lemmy.world
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Online Ratings Are Broken | Companies aren’t asking for your feedback. They’re begging you for data.::Companies aren’t asking for your feedback. They’re begging you for data.

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[–] waz@lemmy.world 10 points 1 year ago

Data aside. When asking for feedback, they are asking for my time. My time has value to me. My input has value to them. A request for input from me costs me something I value but benefits them not me.