this post was submitted on 31 Aug 2023
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Google kills two-year “Pixel Pass” subscription after just 22 months::Two years on a Pixel Pass was supposed to get you a new phone.

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[–] papertowels@lemmy.one 7 points 1 year ago (2 children)

The fact that it was cancelled a month before even the very first of the folks on the plan would've received a key offering of the plan makes it seem like google offered this in bad faith, and when viewed in the context of them removing grandfathered rates, etc. That view is only reinforced.

As someone who has had a nest security system and dropzone cameras discontinued, as well as removal of grandfathering status on multiple plans, I still appreciate googles stuff, but I have no expectancy that anything I am enjoying will be continued in the future, and that lack of consistency is concerning.

[–] LifeInMultipleChoice@lemmy.world 1 points 1 year ago (1 children)

What key offering are you referring to? Re subscribing? You are Eligible to get a new phone any day you want, go to the store and buy one, or buy one online. You would have had to pay for the phone through the plan. They even through in a 100 dollars if you wanted to buy the next pixel.

[–] papertowels@lemmy.one 1 points 1 year ago

I never had the pass, so I might be wrong, but IIRC a key point was that for a fixed monthly rate, purchasers of the pass were guaranteed upgrades every two years. That means that Google offered to cap the cost of their phones.

They got rid of this plan, so I suspect the next pixels will be released at higher price points.

[–] sugartits@lemmy.world 1 points 1 year ago (1 children)

Succulently put.

Purchasing a new car recently, and the Polstar 2 which I liked the look of was taken off my shortlist the femtosecond that I learned it came with Android automotive.

Google's track record is appalling. This is somewhat okay if you're getting it "for free" (yes yes, "you are the product", I know), but it's wholly unacceptable if I'm paying for it and I risk Google weaseling out of updates after a couple of years.

[–] papertowels@lemmy.one 1 points 1 year ago

Not sure if it's your cup of tea, but fair phone just announced that they're committing to supporting the fair phone 5 with 8 years of updates