8

I upgraded from a 13 Pro to a 15 Pro. So far the only internet I’ve connected to since I got the phone is at home, but with 2 different networks (one is 5g but otherwise same router and everything).

I never updated the 13 Pro to iOS 17 because I knew I would be upgrading soon, but I never had this issue with any former phone and have been on this same internet setup since 2016.

I have an iPad Mini 6 that I did update to iOS 17, and it’s fine.

I’ve tried resetting network settings, turning off Wi-Fi assist, turning off networking and wireless in location services-> system services (saw that as a potential fix), and restarting multiple times, but it still randomly drops my WiFi signal on both home networks.

Everything else wrt network/connection on my previous phone is the same - VPN setup, etc.

My SO has a 14 pro & did update to 17 and does not have this problem.

Does anyone have any ideas? I’ve searched for answers and I see that this has been an issue off and on for the past few years, but one of the fixes I mentioned above usually seems to help I guess because I haven’t seen any other suggestions.

Could it be the phone itself? Is it worth exchanging it for another one before the 2 weeks runs out?

Thanks everyone.

you are viewing a single comment's thread
view the rest of the comments
[-] dameoutlaw@lemmy.ml 2 points 1 year ago

Maybe you guys have already checked but typically I go to Apple support Forum https://discussions.apple.com/search?q=iPhone+15+Pro+wifi&source=aml&origin=asc_serp Or the Apple subreddit Discord server https://discord.gg/apple there’s former Apple employees that help with support.

I did check there, it appears to be an issue across multiple phones and versions of iOS and has been going on for at least a few years now.

It does what’s described here, but Reset Network Settings didn’t help anything.

I did try switching from my usual VPN to another I was trying before the subscription was up on my old one (for reasons unrelated to this), and that has been working okay for a few hours now.

But I’m confused because it’s the same VPN that I used on my 13 pro, my iPad Mini 6, my SO’s 14 pro, and my MacBook. Never had any issues until this phone+iOS. 17 is still working fine with the VPN on the Mini & 14 pro though.

So, I have no idea what it could be, lol

this post was submitted on 25 Sep 2023
8 points (78.6% liked)

Apple

17437 readers
21 users here now

Welcome

to the largest Apple community on Lemmy. This is the place where we talk about everything Apple, from iOS to the exciting upcoming Apple Vision Pro. Feel free to join the discussion!

Rules:
  1. No NSFW Content
  2. No Hate Speech or Personal Attacks
  3. No Ads / Spamming
    Self promotion is only allowed in the pinned monthly thread

Lemmy Code of Conduct

Communities of Interest:

Apple Hardware
Apple TV
Apple Watch
iPad
iPhone
Mac
Vintage Apple

Apple Software
iOS
iPadOS
macOS
tvOS
watchOS
Shortcuts
Xcode

Community banner courtesy of u/Antsomnia.

founded 1 year ago
MODERATORS