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Paying 0.99 per song was how a better user experience? Music piracy was pretty big till Spotify. No service was even close before.
Being able to easily purchase a single song from a reputable source in the comfort of your home instead of going out to physically buy an entire album and then rip it to your computer was a better user experience, yes. Most users are technologically illiterate, and trying to pirate stuff just lead to them getting viruses.
On top of what's already been said about technological literacy and security, I'd like to add that I WANT to support the artists who make things I like but the companies selling their works tend to ruin the experience by trying to squeeze every dime out of you.
For the last decade or so, digital storefronts have provided a pretty good experience, but it's starting to get a lot worse as the old companies go public and become beholden to shareholders, or as new companies enter the arena and split up what was once available all in one place.
If you have the local MP3 file you can do just about anything you want with it. Use it in just about any device. Transfer it anywhere. And never lose it.
I have Mp3s that are over 20-30 years old and have never needed to get them again.
And yes I go to piracy almost immediately if I can't get a local file. Just because of how many different ways i've used them over the years.