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Are we the only shop with constant login bullshit on Office 365 desktop apps? (lemmy.world)

submitted 1 year ago by HC4L@lemmy.world to c/sysadmin@lemmy.world

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We are facing constant problems with the desktop apps in O365, wheter it's RDS servers that somehow are Azure joined by a user from login 1001 errors to modern authentication Windows that automatically disappear or other generic error 1001 logon bullshit. We have a tome of registry bullshit with shit like EnableADAL to deleting the AAD appx folder from the user profile and/or reinstalling it through Powershell and so it goes on.. usually dicking around with these settings will make it magically work for a few weeks..

The amount of time this costs us and our customers is truly staggering, are we the only shop facing this?

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[–] Samuel_Sturm@lemmy.world 26 points 1 year ago (2 children)

Are you using Trend Antivirus? We just finished a months long fight of very similar symptoms, and it was that our antivirus was deleting the login tokens.

https://learn.microsoft.com/en-us/microsoft-365/troubleshoot/authentication/cannot-sign-in-microsoft-365-desktop-apps

[–] ramble81@lemm.ee 8 points 1 year ago

This is what it was for us too.

[–] HC4L@lemmy.world 1 points 1 year ago (1 children)

No sorry, we use the same config across the board so that wouldnt explain the randomness. Ill look into it though.

[–] Samuel_Sturm@lemmy.world 1 points 1 year ago

We used the same config everywhere, still got randomness. Can't explain why. Good luck!