this post was submitted on 04 Oct 2023
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On that last post where someone got a refund they gave a full refund as a gift card and an additional 5 euro gift card.
(Not saying it's an okay think to do, just in case you're referencing it.)
A gift card isn't a refund
It also doesn't change the false implication they would "own" the digital copy
It's a refund in the sense that you can exchange it for an item of equal value. A real refund would be more appropriate, I agree.
The store has a profit margin, so the store values the item significantly less than the sticker price.
I totally get that, but it is what you paid for it. As long as it is greater than your original payment adjusted for inflation it's fair enough. It sucks, I think there should be some sort of penalty for not getting proper licensing to let people use it forever (until your company shuts down).
The store has a profit margin, so the store values the item significantly less than the sticker price.
Usually if you complain you can get a real refund. The other post was Amazon and they usually bend over backwards to make customers happy. Still pretty shitty that you have to jump through some hoops, though.