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Business owner 'hires' ChatGPT for customer service, then fires the humans
(nationalpost.com)
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this post was submitted on 07 Oct 2023
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I know how AI works inside. AI isn't going to completely replace such thing, yes, but it'll also be the end of said cheap Indian call centers.
Who also don’t have the information or data that I need.
It isn't going to completely replace whole business departments, only 90% of them, right now.
In five years it's going to be 100%.