this post was submitted on 17 Oct 2023
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Comcast resists call to stop its misleading “10G Network” claims | Comcast renamed its whole network "Xfinity 10G" despite cable's slower speeds.::Comcast renamed its whole network "Xfinity 10G" despite cable's slower speeds.

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[–] jballs@sh.itjust.works 103 points 1 year ago (1 children)

I like how they said 10G meant 10 Gb/s and wasn't meant to be confused with meaning 10th Generation.

Then when it was pointed out that their speeds aren't 10 Gb/s, they're trying to claim that the 10G never was about the speed. So if it doesn't mean 10 Gb/s and it doesn't mean 10th Generation, then what the fuck does it mean?!?

The answer is obviously nothing. They're just trying to confuse consumers who think "10G surely must be better than 5G".

[–] ChronosWing@lemmy.zip 15 points 1 year ago (4 children)

Well technically Coax can do 10Gb/s and being in the industry that is the current goal for most cable companies. Problem is its going to take years of upgrading infrastructure to achieve those speeds. Seems like Comcast just jumped the gun trying to build hype for a product that doesn't exist yet.

[–] 0x0@lemmy.dbzer0.com 24 points 1 year ago (1 children)

I mean, it's light fraud, aka fraud. They're intentionally misrepresenting the product to consumers.

[–] ChronosWing@lemmy.zip 1 points 1 year ago (1 children)

They were smart enough to include verbiage that 10G did not mean 10Gbps on their website. I don't work for Comcast so I'm not sure of their current infrastructure. The company I do work for (charter) already has some infrastructure in place to facilitate those speeds but it's not being offered yet. It's currently a giant project all cable companies are working on that likely will only be available in major metro areas at first.

[–] SeaJ@lemm.ee 9 points 1 year ago

You have to dig to find that verbiage. Their homepage is plastered with the phrase 10G and no note that it is meaningless.

[–] jballs@sh.itjust.works 16 points 1 year ago (1 children)

I wish telecom advertising had the same rules as drug advertising. Would love for every Comcast commercial to end in "Warning: 10 gigabit speeds not available in all areas. 10G plans start at $330 per month after a $1,000 installation fee. May cause erectile disfunction."

[–] ChronosWing@lemmy.zip 5 points 1 year ago

That installation fee was a scam of the highest order. You wanna know why they originally charged for it for 1Gbps customers only? Because at the time the network was not setup enough to handle the bandwidth allocation, so they hoped to scare off most people from wanting it with the $200 install fee. Eventually once the plant was upgraded they dropped the fee.

[–] InverseParallax@lemmy.world 6 points 1 year ago (1 children)

Coax can do much more, it can also run symmetrically vs the asymmetric, slow af upload channel that makes it feel like garbage that they give us.

Upgraded to Comcast Business with 200mbps upload for work, finally feels like I have actual broadband, those upload speeds are brutal.

[–] ChronosWing@lemmy.zip 2 points 1 year ago (1 children)

Your right it will, the problem is the current infrastructure cannot support it.

[–] InverseParallax@lemmy.world 2 points 1 year ago (1 children)

No, because they're milking their old infra as much as they can, and not properly supporting modern technology.

[–] ChronosWing@lemmy.zip 2 points 1 year ago (1 children)

Not milking it at all, it's just a giant undertaking to upgrade millions of miles of plant.

[–] villainy@lemmy.world 1 points 1 year ago

Both can be true. It's a massive effort to upgrade the infrastructure. Comcast will squeeze every drop from the existing plant, then hem and haw for a few years while service suffers, before actually committing to the massive effort.

[–] Artyom@lemm.ee 3 points 1 year ago

Upgrading infrastructure you say? I love company retreats!