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I admit I might be biased towards AI because I believe AI isn't biased because it doesn't have any desire, to sleep, breath, eat, etc. Everyone is capable of critical thinking, the question is, is it good or not? And since AI is trained by humans and humans have critical thinking, I don't see why AI cannot develop one, although it may not be as good as some people.
All AI has to be biased, that bias is the training data and (inherently biased) humans select the training set. Funnily enough, the weights on each node of a neutral net are even sometimes called biases!
If any AI wasn't biased it would simply produce unintelligible garbage.
https://time.com/5520558/artificial-intelligence-racial-gender-bias/
That's not AI works. It's exactly as biased as the humans who produced the content on which it is trained.
That said, I also don't believe these models have been trained exclusively on white straight men's conversations, that would take some effort to achieve.
More likely, it's been trained on internet forums, so similar to what it's being asked to moderate. And as long as there's a human at the other end of an appeal, it should be fine.
I'm a computer scientist, and I will tell you right now that AI is biased. Here's how you train a neural network AI: you arrange a whole lot of neurons, you reinforce the connections between the neurons when it succeeds, and you weaken the connections when it fails. That's the same way your brain works. When you eat food or have sex or do something else beneficial to survival, your neural connections are strengthened. An ANN AI is driven by its training directive just like you're driven to eat or have sex. It develops the same biases.
This is nonsense. Humans invented the horse drawn wagon. Is a wagon ever going to develop critical thinking? No. AI isn't a child with boundless potential, it's a tool, just like a wagon. If humans want AI to have critical thinking, they're going to have to build it. And no human has ever succeeded at that yet. The AI that Reddit is using does not have it. And since the AI is a profitable tool in its current state, it will probably not be improved to the level of a human.
AI is also constantly wrong.
ChatGPT lies about science.
ChatGPT lies about history
ChatGPT lies about politics
ChatGPT lies about nonexistent programming libraries
ChatGPT lies about nonexistent legal cases
ChatGPT lies about nonexistent criminal backgrounds
The only time I would trust ChatGPT is when there are no right and wrong answers.
All AI does is look for patterns to complete. You train it on some set of data such as Reddit, which can be biased, and set some sort of feedback for whether it makes the right choice, which can be biased, and find out what patterns it thinks it sees, which may be biased, to apply to new situations