585

After decades of messy, thoughtless design choices, corporations are using artificial intelligence to sell basic usability back to consumers

you are viewing a single comment's thread
view the rest of the comments
[-] Zerfallen@lemmy.world 44 points 1 year ago

I agree with everything you wrote, except as a designer I wanted to point out that the lack of scope limitation is not usually due to design, but rather product and marketing who drive new features, because their job is to increase new customers, and improving life for existing customers is a far second -- only so far as potential new customers may be impacted (reviews, comparisons with competitors, or churn). So long as they can mostly keep existing customers they will always fight against spending development time on improving their experience, when they could add a new point to the feature list for marketing.

The issue is the drive for infinite growth is counter to a human-usable quality-focused UX (with a focused scope and focused target audience).

this post was submitted on 21 Oct 2023
585 points (97.1% liked)

Technology

59137 readers
1647 users here now

This is a most excellent place for technology news and articles.


Our Rules


  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each another!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed

Approved Bots


founded 1 year ago
MODERATORS