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submitted 1 year ago* (last edited 1 year ago) by Steamymoomilk@sh.itjust.works to c/technology@lemmy.world

So my mother recently bought an ET-2800, By HP we had an HP printer before and we got a new one because the old one would not work with my sister's Windows 11 Laptop. So I had to set it up for my mother, the manual said you can use it without the app. But there was no way to physically do that. Anyway, I downloaded the app on my phone (android) and the app would not connect to the printer. So I used my mother's iPhone and it would connect. The setup process was stupid proof. And after I got it all full of ink, it was very painless. However, this is where the H in HP should stand for HELL. Because a few months go by and my sister and my mother need some papers printed. No problem. I thought to myself, so my sister tried to print it wirelessly. Couldn't find the printer, I said ok maybe it's a dumb driver, USB didn't work either. I asked my sister to send it to me, so I can print it on my w540 running rocky 9. Rocky picked up that I needed drivers and installed them. Wireless didn't work but wired showed up, I thought sweet I can just print the paper and get back to what I was doing. However, when I clicked print, the printer would grab the paper and run it though but not put ink on the paper. My mother asks me to forward the email to her to try to print it on her phone. I send it, and it prints, and the paper come out how it should with ink and the paper is finally printed.

After this experience with this printer, it makes me rather aggravated at this purchase, and no longer want to buy from HP. I have looked at Brother printers and there are no Proprietary ink cartage, and or laser printers. I purely wanted to talk about my experience with HP printers and would like to know what others have for a printer for recommendations, for when eventually HP kills support and makes it a paper weight, I've read many negative experiences with HP printer, specially from Lois Ross man and their anti consumer products.

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[-] RobotToaster@mander.xyz 57 points 1 year ago

Yeah, HP are terrible now.

They weren't always this bad, I had a laserjet 4000 that was made around the turn of the century and it "just worked".

[-] Mongostein@lemmy.ca 27 points 1 year ago

HP pretty much pioneered enshittification

[-] JustARegularNerd@aussie.zone 15 points 1 year ago

I still have a LaserJet 2200 and it will be pried from my cold dead hands. The plastic has gone brittle on some spots of it, and the front manual feed cover has long broken but it still dutifully works.

[-] sorghum@sh.itjust.works 7 points 1 year ago

When I worked in IT, there was a LaserJet 4 at one office. That thing was almost 2 decades old when i changed careers. I wouldn't be surprised if it's still there.

[-] Pxtl@lemmy.ca 2 points 1 year ago

Their inkjets were always trash fire.

this post was submitted on 22 Oct 2023
759 points (96.8% liked)

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