So my mother recently bought an ET-2800, By HP we had an HP printer before and we got a new one because the old one would not work with my sister's Windows 11 Laptop. So I had to set it up for my mother, the manual said you can use it without the app. But there was no way to physically do that. Anyway, I downloaded the app on my phone (android) and the app would not connect to the printer. So I used my mother's iPhone and it would connect. The setup process was stupid proof. And after I got it all full of ink, it was very painless. However, this is where the H in HP should stand for HELL. Because a few months go by and my sister and my mother need some papers printed. No problem. I thought to myself, so my sister tried to print it wirelessly. Couldn't find the printer, I said ok maybe it's a dumb driver, USB didn't work either. I asked my sister to send it to me, so I can print it on my w540 running rocky 9. Rocky picked up that I needed drivers and installed them. Wireless didn't work but wired showed up, I thought sweet I can just print the paper and get back to what I was doing. However, when I clicked print, the printer would grab the paper and run it though but not put ink on the paper. My mother asks me to forward the email to her to try to print it on her phone. I send it, and it prints, and the paper come out how it should with ink and the paper is finally printed.
After this experience with this printer, it makes me rather aggravated at this purchase, and no longer want to buy from HP. I have looked at Brother printers and there are no Proprietary ink cartage, and or laser printers. I purely wanted to talk about my experience with HP printers and would like to know what others have for a printer for recommendations, for when eventually HP kills support and makes it a paper weight, I've read many negative experiences with HP printer, specially from Lois Ross man and their anti consumer products.
For well over 20 years, yes.
HP practically invented the concept of "destroy the brand name of your high end professional equipment with the worst consumer garbage ever." Their inkjets are infamous
They were early pioneers in the art of enshittification.
In the 80s and 90s HP printers were great. They just worked, even in rough dirty manufacturing environments. You could just about drop kick one, and it would still print out a page for you. Now they're crap. The investment firm that owns the brand is past beating the dead horse, now trying to squeeze every last dollar out of the carcas.
This is so true. In fact I’m still using a 90’s HP laser jet printer and it’s a beast.
The company also prohibits users from trying to use third party inks, right? Also, I am surprised at the app fication of everything. One shouldn't need an app just to print something. Almost like tech is taking one step forward but HP is taking two step backwards.