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Decentralized Matrix messaging network says it now has 115M users
(www.bleepingcomputer.com)
This is a most excellent place for technology news and articles.
I don't use matrix specifically (basically everything I have seen that uses it comes across as "shady", at best) but discord very much has a search functionality in each chat channel. Same with slack.
But also: What magical wonderland of tech support do you live in where people read context and don't just make the same suggestion hundreds of times in a row?