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this post was submitted on 05 Nov 2023
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Can I make a recommendation? If you look up snappy driver installer origin, from https://www.glenn.delahoy.com/snappy-driver-installer-origin/ and download the program and the network drivers onto a thumb drive, you can run that program and reinstall the wifi driver without having to muck about with finding the exact driver on HP's site. I'd give that a try before nuking the whole system. If you do have to reinstall Windows, the installer will have its own network drivers. If it is software, you'll be able to get online without any trouble. If the wifi card is dead, the installer won't help you.