18
What would you use to remotely support a computer with "LAN" access? (programming.dev)
submitted 1 year ago by lambda@programming.dev to c/linux@programming.dev
41 comments fedilink hide all child comments

I have a few family members that I help support. For instance, I installed Linux Mint on my grandmother's PC. She doesn't know any different and my young cousin doesn't understand it so he finally stopped giving it viruses. I used to use TeamViewer to take over her PC when she needed support but I got my account banned because they believed I was using it commercially. Oh well!

I have Tailscale installed on the computers. This gives me SSH access. What would you suggest? RDP? Something else?

you are viewing a single comment's thread
view the rest of the comments
[-] lambda@programming.dev 1 points 1 year ago

The thing about rustdesk is I don't see how I could run it unless I am at the computer. Ideally, I'd like to be able to take control without having to walk through like, "look for an app called "rust desk". Is there a way to open a desktop application through SSH so that it opens on their open desktop?

[-] essellburns@beehaw.org 2 points 1 year ago

I've not run it on that platform, I would imagine they have similar capabilities in the Linux version.

It runs in portable mode by default, as you suggest this means it needs to be run each time.

So for unattended windows machine I installed it as a service and activated a permanent password for it. Problem solved!

[-] stewie410@programming.dev 2 points 1 year ago

Alternatively, you could set rustdesk to run on startup/login, so neither you nor the user needs to manually start it.

this post was submitted on 06 Nov 2023
18 points (100.0% liked)

Linux

5186 readers
81 users here now

A community for everything relating to the linux operating system

Also check out !linux_memes@programming.dev

Original icon base courtesy of lewing@isc.tamu.edu and The GIMP

founded 1 year ago
MODERATORS
Ategon@programming.dev
anzo@programming.dev
dwraf_of_ignorance@programming.dev