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People who work in food service or customer service: What’s the dumbest thing a customer ever insisted was “the law” or “illegal”? (discuss.tchncs.de)

submitted 1 year ago by morganth@discuss.tchncs.de to c/asklemmy@lemmy.ml

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Brought to you by my discovery that some people think that “the customer is always right” isn’t the slogan of a long-dead department store, but rather it’s an actual call the cops law.

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[–] Angry_Maple@sh.itjust.works -5 points 1 year ago (2 children)

Ehhh, I think it's probably more likely that you can't discriminate on specific factors like age, religion, sex, skin colour, etc.

I just can't see "most places" having laws that force you to deal with any and all aholes in customer service. Could I have a source on that, please? I have never heard of that before.

[–] Sharpiemarker@feddit.de 3 points 1 year ago

What are you asking for a source for? They didn't say that the law requires you to serve people.

They said the law requires that you NOT over-serve people.

[–] CurlyWurlies4All@prxs.site 3 points 1 year ago* (last edited 1 year ago) (1 children)

Being legally required to not serve intoxicated people is pretty much the standard across Australian states and NZ.

https://www.business.qld.gov.au/industries/hospitality-tourism-sport/liquor-gaming/liquor/training/rsa/refresher/unduly-intoxicated/refusing-service

https://www.vic.gov.au/managing-intoxicated-patrons

https://www.justice.govt.nz/justice-sector-policy/key-initiatives/sale-and-supply-of-alcohol/key-points-for-the-public/

[–] Angry_Maple@sh.itjust.works 4 points 1 year ago* (last edited 1 year ago)

I misunderstood based off of the first sentence of that comment. My mistake. I'm also pretty under the weather. I'll double check next time.