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People who work in food service or customer service: What’s the dumbest thing a customer ever insisted was “the law” or “illegal”? (discuss.tchncs.de)

submitted 1 year ago by morganth@discuss.tchncs.de to c/asklemmy@lemmy.ml

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Brought to you by my discovery that some people think that “the customer is always right” isn’t the slogan of a long-dead department store, but rather it’s an actual call the cops law.

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[–] Dubious_Fart@lemmy.ml 12 points 1 year ago (1 children)

Dude would probably be better iff it it made his debit a credit card.

Debit cards can be run as credit, but they don't have anywhere near the protections of a credit card.

[–] dan@upvote.au 3 points 1 year ago* (last edited 1 year ago) (1 children)

Debit cards can be run as credit

Does it cost the merchant more?

In Australia, debit cards are dual-network, and credit transactions cost far more than debit transactions. Debit uses a local system called EFTPOS that has low fees, whereas credit uses the card issuer's network (Mastercard, Visa, etc) and they take a far larger percentage.

[–] Dubious_Fart@lemmy.ml 1 points 1 year ago* (last edited 1 year ago) (1 children)

I have no idea, Do debit cards have better protections in australia?

Cause in America, if you run a debit card, you get no protections (edit, banks will generally give you your money back if the card is stolen, after an investigation, nothing else really). I literally have been told by a bank that "If you wanted to make charge backs and have protections, you should have used your credit card"

[–] dan@upvote.au 1 points 1 year ago

A lot of people only have debit cards in Australia, and consumer protection is a lot stronger than the USA. Most credit cards in Australia have an annual fee, and the only rewards are usually frequent flyer points, so they're nowhere near as common as in the USA.

I'm Aussie but I've been living in the USA for 10 years. American credit cards are something else. So many good cards with no annual fee, great perks (like extended warranty), and great rewards (like cash back, or points that are worth way more than in Australia).