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Why is everything in consumer / American life so fucking shitty now - and companies literally just say 'oh bc profit margins' and we're now expected to swallow that and sympathize? (lemmy.world)

submitted 11 months ago* (last edited 11 months ago) by _number8_@lemmy.world to c/asklemmy@lemmy.ml

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like I went to taco bell and they didn't even have napkins out. they had the other stuff just no napkins, I assume because some fucking ghoul noticed people liked taking them for their cars so now we just don't get napkins! so they can save $100 per quarter rather than provide the barest minimum quality of life features.

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[–] user_2345@lemmy.world 14 points 11 months ago (1 children)

"WE" don't. You all might. Playing my role as a "consumer" I expect a certain level of customer service. If it doesn't meet my standard, I stop consuming.

If it isn't meeting your standard, stop.

[–] be_excellent_to_each_other@kbin.social 4 points 11 months ago

BRB gonna stop buying groceries now.