I've heard it explained that "hey" used to be more of an urgent way to get someone's attention, rather than a casual "hello" like it is now, so it sounded rude to some older folks.
this post was submitted on 27 Nov 2023
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"No problem" takes "You're welcome" and implies that it was of no inconvenience to you either. But I understand that older generations find it important that service workers be most humbly at their service, and adhere to a strict social etiquette just short of "Yes, m'lord" and "Shall I suck upon your dick, sir?"
"You're welcome" is more appropriate in a professional setting, but if you're getting your jimmies in a rustle over someone saying "No problem" to you instead, you're a bit of an assfuck.
I don't think either phrase is impolite. Good manners are a made up thing. If someone said 'thanks' to me and I said 'tiddle dee dee' I'm not being rude, just a bit weird, nobody's honour has been questioned, I haven't said anything that could be taken as an offence.