this post was submitted on 14 Jul 2023
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Plex

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My computer crashed recently, and I had to reinstall everything. Since then, I could not have anything above 720p anywhere besides playing directly on the computer that runs plex.

It looks like the maximum rate is 2 Mbps regardless of the original format.

I my install is pretty much the same as before.

I run plex as a docker container on Kubuntu.

CPU : I5-4590

GPU : GeForce 1030

I installed the Nvidia toolbox for docker as well, and everything should be good

I tried activating, deactivating HW transcoding, playing with the transcoding speed option, disabled the iGPU to use only the 1030, but nothing seems to make any difference.

I first thought it was a certain format, but it seems to affect everything. I tried to optimize a file by encoding it with the plex option, but the issue stays.

I thought about a network limitation, but nothing is supposed to have changed.

I'm kind of clueless now on what to do next

Any idea on where to look?

Edit2:

Solved!

I unchecked the "use relay" option, and that fixed it.

I still have issues with certain clients, but that's another problem.

I found it odd that everything defaulted to relay when it could have direct play with certain clients.

Thank you for the help!

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[–] kae@lemmy.ca 3 points 1 year ago

Like provomeister said, it sounds like you've got a port forwarding issue -- and all of your traffic is going through the Plex relay. They limit those streams to 2mbps. When you set up the new install, did you configure the port to be the same as the old server?

So it's a network problem, not a computer/format problem.