this post was submitted on 06 Dec 2023
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Thomas πŸ”­βœ¨ (@thomasfuchs@hachyderm.io) 23andMe just sent out an email trying to trick customers into accepting a TOS change that will prevent you from suing them after they literally lost your genome (hachyderm.io)
submitted 11 months ago by PoseidonsWake@lemmy.world to c/technology@lemmy.world
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23andMe just sent out an email trying to trick customers into accepting a TOS change that will prevent you from suing them after they literally lost your genome ro thieves.

Do what it says in the email and email arbitrationoptout@23andme.com that you do not agree with the new terms of service and opt out of arbitration.

If you have an account with them, do this right now.

Here’s an email template for what to write: https://www.patreon.com/posts/94164861

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[–] jordanlund@lemmy.world 39 points 11 months ago (19 children)

Nobody's genome was lost. What happened was, users with weak passwords had their accounts compromised, something like less than 2,000 of them, and from those accounts, bad actors were able to access and download family tree data for something like 6.5 million accounts.

I don't really see how the data lost is actionable in any way except for the spoofed "Hey gramma! It's me! I'm in jail and I need bail money!" phone calls.

[–] LaFinlandia@sopuli.xyz 16 points 11 months ago (2 children)

Yes, and if my genome was stolen I'd probably be dead.

[–] cheese_greater@lemmy.world 7 points 11 months ago (1 children)

There needs to be a c/Literally lol

[–] JonEFive@midwest.social 0 points 11 months ago (1 children)

If you build it, maybe they'll come.

[–] anarchy79@lemmy.world 6 points 11 months ago

We can rebuild you. We have the technology.

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