1128
The rage is real
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The machines were always set up by the client's team, mostly not being anymore onboard. I only got the server address + credentials, so i could check for web related issues on them. I am experienced enough to know how inexperienced i am with things other than my area of work.
Sometimes they had issues on machines they only had credentials to, but no one to fix. The main sudo trouble i sometimes had, was when trying to work on websites, that were all created by root ...
Yeah that's sounds like you need to onboard a proper sysadmin with Linux experience. I'm sure there is more to the story though