oh I understand yeah. certainly. but surely it's not difficult to explain it to most users.

them understanding or caring about the issue is another problem. brand loyalty is a thing. but then there's users for whom brand loyalty isn't really a choice, it's just what they're used to or they're not skilled enough to understand what the difference is.

i feel that's a much stronger problem here. that particular subset of people don't understand the device they are using. they're basically angry because the green people in their messages don't look right or don't load right. that makes it "bad" if you don't understand why.

basic understanding of the technology you carry in your pocket is lacking for a huge user base. but apple... kind of relies on people not understanding. it makes it easier for apple to go "Green text bad! hate people with that!" and still keep it's users that might not understand in the dark.