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this post was submitted on 12 Dec 2023
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Fuck Google. These pieces of shit rip people off, lock them into storage plans while holding their email hostage so they can't cancel, then lose their goddamned backed-up files. And don't get me started on the selling of customer data. Just absolutely fuuuuuck Google. Fuck them. Every service they offer is offered elsewhere by less evil companies.
And with other companies you usually don't have to be worried, they will suddenly discontinue the service after running it half-assed in the first place.
I have been using Sync.com for a while now and am very happy with it. They've been around a long time. I doubt they are going to just vanish into thin air, but even if they did, I would prefer that to being lied to and stolen from by Google.
Fuck Google. They fucked my business as hard as they could. Google is trash.
Unfortunately Google is the only fiber and maybe only broadband supplier in my neighborhood. I'm still on slow DSL. Comcast is as bad as Google afaict.
I hear you. Comcast is fucking horrific.
CC: @fne8w2ah@lemmy.world
"Less evil companies ..."
Is this what the world has come to?
Yeah. It's a sad state of affairs, isn't it?
Now obviously that shouldn't happen in the first place, but if a backup disappearing is a problem for a user, then that user didn't do their backups correctly.
But yea, fuck Google. Like, with a chainsaw. Sideways.
I definitely agree with multiple different backups but if you specifically pay a company $120+ a year to not lose your stuff then it should never get lost outside of the user doing something stupid like not paying.
Google advertises their Google One product and Google Drive product for use as syncing to their servers to "back up" your files. Their software incorrectly indicates some files are synced when they are not. There is no way to force the sync on such files. And there's no way to know they aren't actually synced unless you manually check all of your files through their web interface daily, which is time consuming and unreasonable.
Additionally, files that were previously uploaded to their cloud service (One or Drive or whatever they choose to call their overpriced storage on any given month) are known to vanish. This is a known, documented problem that Google has been "addressing" for countless customers and has been covered by several media outlets for months. Despite the new media attention, this is an old problem that has not been fixed for well over a year.
This is not user error as you would suggest. This is a "Google lying to their customers" problem. I know how to use Google Drive and their other products as I was an early adopter and was paying for one of their most expensive tiers for my business.
The correct solution to the problem was to move to a more honest service like Sync.com. I have had no such problems since moving. I recommend others get the fuck away from Google as soon as they can. Fuck Google. Their company policy is to just be dishonest, and that's reflected in their dishonest tech support (but that's a new rant for another time).
TLDR: It's not user error. Google is famously bad at syncing to cloud storage and they are liars about it.