this post was submitted on 12 Dec 2023
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The company disappeared though, they still let people refund?
Valve doesn't pay out until the end of the month typically the following month. So yes so long as they meet the policy of 2 hours, and under 2 weeks.
I saw someone say that Valve holds back a portion of the revenue to cover potential refunds. If that's true, I wonder if that's calculated dynamically as it sounds like this is a higher than normal refund rate.
With as fast as this happened, Valve likely didn't even cut the first check yet.
In addition to what the other people replying to you said this isn't valves first rodeo and when a game is this much of a shitshow valve steps in and waives the normal refund policy (have to refund with < 2hrs and within 2 weeks of buying the game) valve has a reputation to uphold and honestly they do that really well imo