Questions about driver software. (lemmy.fmhy.ml)

submitted 1 year ago by Scrimby@lemmy.fmhy.ml to c/freemediaheckyeah@lemmy.fmhy.ml

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Hello, I was wondering about if there were any driver updating software that is

**-not adware

-for linux ** I am in a big predicament concerning this laptop i've had for awhile. one day the keyboard just stopped working, i've finally decided to check it again an here are some notes.

**-the ribbon is clean

-some keys do work, but they all press shift?

-the "j" key when pressed lights up the internet key??

-when said working keys are pressed, they constantly press the shift key and I have to restart the computer to get it to stop. **

I presume that it's the drivers being really corrupted? so TL:DR where can I find a driver troubleshooter/driver updating software. thank you for your time!

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[-] Scrimby@lemmy.fmhy.ml 1 points 1 year ago

I've tried everything, but I can't seem to get into the bios? i've pressed f2 and the others, and even a few extras but It doesn't seem to work.

[-] IntheMesh@lemmy.fmhy.ml 1 points 1 year ago

Have you tried F3, Escape and Delete?

And, just curious, how do you log in to ubuntu if your keys don't work?

[-] Scrimby@lemmy.fmhy.ml 1 points 1 year ago

I haven't tried delete yet actually, give me a sec. during the installation of ubuntu I made it so it automatically signs into my account.

[-] Scrimby@lemmy.fmhy.ml 1 points 1 year ago

yeah, I can't seem to do it.

[-] IntheMesh@lemmy.fmhy.ml 1 points 1 year ago

In that case, your keyboard is most likely broken. Perhaps you could still have it fixed under warranty? You can enter the laptop serial number on https://support.hp.com to check if the warranty is still active.

[-] Scrimby@lemmy.fmhy.ml 1 points 1 year ago

this was pre-2020 but I can check if it's still under warranty (if it somehow is, I hope it isin't too pricey), I can take it from here, thank you man, I appreciate it!